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Customer Survey Thank you for taking the time to fill out the survey. Your answers will be received anonymously. Section 1 - Kit Contents Part 1 - Content (If this is your first time ordering, please click here to skip this section) How would you rate the following: (1) dislike (2) like somewhat (3) neutral (4) mostly pleased (5) very pleased Art & Craft Activities: 1 2 3 4 5 Group Activities: 1 2 3 4 5 Worksheets & Booklets: 1 2 3 4 5 Coloring Pages: 1 2 3 4 5 Songs & Finger Plays: 1 2 3 4 5 Science, Cooking, & Math: 1 2 3 4 5 Suggested Books: 1 2 3 4 5 Suggested Videos: 1 2 3 4 5 Parent Newsletter: 1 2 3 4 5 Menus: 1 2 3 4 5 Is there anything you would you like to see more of?: Is there anything you would you like to see less of?: Do you feel the instructions are easy to follow?: Yes No Neutral Do you find the activities to be age appropriate?: Toddlers: Preschoolers: Yes No N/A Yes No N/A Part 2 - Prices City Bears Kit: Fair High Never Ordered Supply Closet: Fair High Never Ordered Country Bears Kit: Fair High Never Ordered S/H Fees: Fair High Section 2 - Website In regards to any information you needed, did you find... All of it Most of it Some of it None of it Were you able to easily place your order?: Yes No Neutral What do you like the most about the site?: Is there anything you would change or add?: Section 3 - Customer Service If you have never contacted customer service click here to go to Section 4. Telephone Service - Have you ever used the Telephone Service?: Yes No (If no, scroll down to the next service) If yes, were all your questions answered?: Yes No If you had to leave a message was your call returned in a timely manner?: Yes No N/A What was your overall opinion: very pleased mostly pleased neutral not very impressed Email Service - Have you ever used the Email Service?: Yes No (If no, scroll down to the next service) If yes, were all your questions answered?: Yes No Was your email responded to in a timely manner?: Yes No What was your overall opinion: very pleased mostly pleased neutral not very impressed FAQ Service - Have you ever used the FAQ Service?: Yes No (If no, scroll down to the next section) If yes, were all your questions answered?: Yes No Did you find the service easy to use?: Yes No What was your overall opinion: very pleased mostly pleased neutral not very impressed Section 4 - Submit Your Answers If there are any additional comments, suggestions, etc. you'd like to make please use the box below: If you are satisfied with your responses to the survey, please submit below. (Please hit the submit survey button only once. It may take up to 15 seconds to send)
Section 1 - Kit Contents
Part 1 - Content (If this is your first time ordering, please click here to skip this section) How would you rate the following: (1) dislike (2) like somewhat (3) neutral (4) mostly pleased (5) very pleased Art & Craft Activities: 1 2 3 4 5 Group Activities: 1 2 3 4 5 Worksheets & Booklets: 1 2 3 4 5 Coloring Pages: 1 2 3 4 5 Songs & Finger Plays: 1 2 3 4 5 Science, Cooking, & Math: 1 2 3 4 5 Suggested Books: 1 2 3 4 5 Suggested Videos: 1 2 3 4 5 Parent Newsletter: 1 2 3 4 5 Menus: 1 2 3 4 5 Is there anything you would you like to see more of?: Is there anything you would you like to see less of?: Do you feel the instructions are easy to follow?: Yes No Neutral Do you find the activities to be age appropriate?: Toddlers: Preschoolers: Yes No N/A Yes No N/A Part 2 - Prices City Bears Kit: Fair High Never Ordered Supply Closet: Fair High Never Ordered Country Bears Kit: Fair High Never Ordered S/H Fees: Fair High Section 2 - Website In regards to any information you needed, did you find... All of it Most of it Some of it None of it Were you able to easily place your order?: Yes No Neutral What do you like the most about the site?: Is there anything you would change or add?: Section 3 - Customer Service If you have never contacted customer service click here to go to Section 4. Telephone Service - Have you ever used the Telephone Service?: Yes No (If no, scroll down to the next service) If yes, were all your questions answered?: Yes No If you had to leave a message was your call returned in a timely manner?: Yes No N/A What was your overall opinion: very pleased mostly pleased neutral not very impressed Email Service - Have you ever used the Email Service?: Yes No (If no, scroll down to the next service) If yes, were all your questions answered?: Yes No Was your email responded to in a timely manner?: Yes No What was your overall opinion: very pleased mostly pleased neutral not very impressed FAQ Service - Have you ever used the FAQ Service?: Yes No (If no, scroll down to the next section) If yes, were all your questions answered?: Yes No Did you find the service easy to use?: Yes No What was your overall opinion: very pleased mostly pleased neutral not very impressed Section 4 - Submit Your Answers If there are any additional comments, suggestions, etc. you'd like to make please use the box below: If you are satisfied with your responses to the survey, please submit below. (Please hit the submit survey button only once. It may take up to 15 seconds to send)
Part 2 - Prices
Section 2 - Website
Section 3 - Customer Service If you have never contacted customer service click here to go to Section 4.
If yes, were all your questions answered?: Yes No
Was your email responded to in a timely manner?: Yes No
What was your overall opinion: very pleased mostly pleased neutral not very impressed
Did you find the service easy to use?: Yes No
Section 4 - Submit Your Answers If there are any additional comments, suggestions, etc. you'd like to make please use the box below:
If you are satisfied with your responses to the survey, please submit below. (Please hit the submit survey button only once. It may take up to 15 seconds to send)
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