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Great for home daycares, childcare centers, toddler & preschool programs, and parents.
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Please feel free to return at a later time as a solution to the problem is being researched. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

[FrontPage Save Results Component]

Customer Survey
Thank you for taking the time to fill out the survey.  Your answers will be received anonymously.


Section 1 - Kit Contents

Part 1 - Content
(If this is your first time ordering, please click here to skip this section)

How would you rate the following:

(1) dislike   (2) like somewhat   (3) neutral   (4) mostly pleased   (5) very pleased

Art & Craft Activities:
1        2          3          4           5
Group (Do Together) Activities:
1        2          3          4           5
Worksheets & Booklets:
1        2          3          4           5
Coloring Pages:
1        2          3          4           5
Songs & Finger Plays:
1        2          3          4           5
Science, Cooking, & Math:
1        2          3          4           5
Suggested Books:
1        2          3          4           5
Suggested Videos:
1        2          3          4           5
Parent Newsletter:
1        2          3          4           5
Menus:
1        2          3          4           5
Is there anything you would you like to see more of?:
Is there anything you would you like to see less of?:
Do you feel the instructions are easy to follow?:
Yes      No      Neutral
Do you find the activities to be age appropriate?:
Toddlers:                             Preschoolers:
Yes  
No   N/A             Yes   No   N/A


Part 2 - Prices
                       
City Bears Kit:
Fair
   High  Never Ordered
Craft Closet:
Fair     High    Never Ordered
Country Bears Kit:
Fair
  High  Never Ordered  
 

Section 2 - Website

In regards to any information you needed, did you find...
All of it       Most of it     Some of it      None of it 
Were you able to easily place your order?:
Yes      No      Neutral
What do you like the most about the site?:
Is there anything you would change or add?:

Section 3 - Customer Service
If you have never contacted customer service click here to go to Section 4.


Telephone Service -


Have you ever used the Telephone Service?:
Yes      No  (If no, scroll down to the next service)

If yes, w
ere all your questions answered?:
Yes      No

If you had to leave a message was your call returned in a timely manner?:
Yes      No      N/A

What was your overall opinion:
very pleased   
mostly pleased   neutral   not very impressed
 

Email Service -


Have you ever used the Email Service?:
Yes      No   (If no, scroll down to the next service)

If yes, were all your questions answered?:
Yes      No

Was your email responded to in a timely manner?:
Yes      No    

What was your overall opinion:
very pleased    mostly pleased   neutral   not very impressed
 


Text
Service -

Have you ever used the Texting Service?:
Yes      No  (If no, scroll down to the next section)

If yes, were all your questions answered?:
Yes      No

Did you find the service easy to use?:
Yes      No    

What was your overall opinion:
very pleased    mostly pleased   neutral   not very impressed
 


FAQ Service -


Have you ever used the FAQ Service?:
Yes      No  (If no, scroll down to the next section)

If yes, were all your questions answered?:
Yes      No

Did you find the service easy to use?:
Yes      No    

What was your overall opinion:
very pleased    mostly pleased   neutral   not very impressed


Section 4 - Submit Your Answers

If there are any
additional comments, suggestions, etc. you'd like to make please use the box below:

If you are satisfied with your responses to the survey, please submit below.
(Please hit the submit survey button only once.  It may take up to 15 seconds to send)

 

 

 

 

 

 

 

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